Are you a good listener? Would those you interact with say that you are a good listener? What makes you say someone is a good listener? What do they do? What do they not do? Listening effectively, deeply, and with understanding is a key skill of highly effective leaders. Many years ago, I read, studied, […]
Are you fatigued and wondering what is next? Are you tired? Are you suffering from COVID19 fatigue? Are you unsure where this is all going? Are you confused by the lack of consistent direction? Are you unsure of what you should do? Unsure of when you should go out? Unsure of who you should interact […]
The crisis we are currently experiencing will become a defining moment in our lives and in the success or failure of our businesses. What has been your response to this crisis? Are you focused on the positive and what could be? or Are you frozen by the negative and what might be? Are you looking […]
At times of crisis I am always amazed at the number of positive stories that always emerge. During this crisis as well, it is important to reflect and smile by the positive stories of how people are giving back and businesses are pivoting to meet immediate needs. There are initiatives being implemented that were previously […]
A Message of Hope Amid the Uncertainty of COVID-19: Wow, how quickly things can change and how quickly our world can be turned upside down. Your business had been thriving and growing and overnight you are spending sleepless nights wondering how you are going to survive. It feels like a freight train has just run […]
Your number to focus on will likely revolve around generating cash. The question is, how do we generate cash when our sales revenue has been dramatically reduced? We suggest getting everyone in your company focused on figuring out how to generate the cash you need to survive. Here are some areas to look at: Sales: […]
Start by changing your approach and remember that your customers are not targets to be acquired. They are people with needs, desires, and dreams and should be treated as very important. Before you approach a potential customer, do your homework. Find out what you can about them and their needs, desires, and dreams. Try to […]
Sales are the Heartbeat of Any Business: How are your sales? Do you have a sales and marketing strategy? Do you have a pipeline full of business? Have long term contracts been signed? Do you have purchase orders? Are your customer relationships strong? Do you have a strategy for developing new customers? Do you have […]
You have established a personal development priority that is critical to achieving your most important success goal for the year. It is a personal development priority that you need now. How will you go about achieving this priority? At this point you may be wondering, am I really only focusing on one personal development priority? […]
How did you start your new year? It is hard to believe that one twelfth of the year is already gone. How is it going? Did you take the time to reflect on 2019? Did you take the time to develop a plan for 2020? Are you off to a great start or are you […]
If you have spent time reflecting on the past year and considered the questions contained within the December Leadership Journal, you are now ready to develop your focus for 2020. If you have not completed that exercise, I suggest you read the December Leadership Journal and complete the suggested exercise. Ask yourself, after reflecting on […]
Did you accomplish your priorities in 2019? Are you shocked at how fast 2019 has flown by? Anything that happened in 2019 is now history and there is nothing you can do to change it. The end of the year is a great time to relive and reflect on 2019 and use what you learned […]
Attitude really does define how we feel, effect how we are perceived, shape our communication, impact our body language, effect our confidence, and determines our ultimate success or failure. Positive attitude draws people towards you, negative attitude pushes people away. Positive attitude causes people to open up, negative attitude causes people to shut down. Positive […]
Are you thankful and grateful every day for the opportunities that you have? How did Thanksgiving start? The “First Thanksgiving” was celebrated by the Pilgrims after the first harvest in the New World. It lasted for three days and was attended by Native Americans and Pilgrims. Abraham Lincoln made Thanksgiving a federal holiday in 1863 […]
Are you focused? Can you spend an hour thinking about and working on one thing only with no divergence of thought? Are you consumed with checking email, immediately responding to texts and immediately answering phone calls? How long does it take for you to reach that productivity zone when you achieve amazing things? Becoming more […]
How do I get everyone focused and rowing in the same direction? As we look to conclude our series on what makes a company truly great and people feel like they are having a positive impact, I would like to spend some time talking about what it takes to get insanely productive. Last month we […]
At this point I am sure you are thinking, “This morning routine sounds great, but you don’t understand, I have way too much to do and don’t have time to do this. It may be great for someone else but it will never work for me.” If you keep doing what you are doing, then […]
How Do I Begin to Work on the Right Things? We have been diving into what makes a company great and what makes people feel like they have a positive impact on those around them. One critical factor to success is the behavior of the leaders in the company. This all starts with getting alignment […]
What time do you get up in the morning? When are you at your cognitive best? What do you do to start your day off right? Do you feel out of sorts and already stressed about the day when you get up? Do you feel like your day plans you and you don’t have control? […]
Becoming the Leader You Were Meant to Be In this month’s journal I would like to continue our series on what makes a company truly great and people feel like they can have a positive impact on those around them. Last month I talked about what makes an effective leader and gave a list of […]
At Lead Engage Agency we are passionate about providing services, tools, and skills to build profitable businesses that positively impact people’s lives. We do that by working with organizations to build great teams that are engaged and do amazing work. Lead Engage Agency was created to impact people’s lives. Many of the people I have […]
Are you an effective leader? Would your employees say you are an effective leader? How would your employees describe your leadership skills and style? What positive characteristics would they identify? What blind spots would they highlight? Or would they just say nothing at all? Being a great leader is a life long journey and it […]
In this article we will give some specific guidelines of things you should do to become a more effective leader. This will positively impact all areas of your life, not just your effectiveness at work. In order to be truly effective as a leader, you need to focus on 4 areas: Physical Is eating […]
Last month we continued with Rob’s story as they began to implement their PlayBook and worked through some of the struggles that organizations always encounter when implementing change. We talked about the importance of going slow to go fast, taking the time to explain, listen, and address concerns while working to bring everyone along in […]
The Success Number needs to be visible to everyone, be updated frequently, and be deeply understood by all employees. People need to know what is happening. If they do not know, then they will think it is not important and engagement and commitment will drop. Do not make the board too complicated. Think carefully about […]
Let’s pick up from the previous portion of Rob’s story as they work to implement new huddle meeting and communication structure in their company. As we began to implement the Playbook we had to change and adapt our meeting structure and how we communicate within the company. Ray recommended we needed to have a regular […]
How are you doing in executing your PlayBook? In the last leadership journal, we talked about goals and the importance of having meaningful goals to run your business or organization. We used a story to show what can go wrong as you introduce goals, the common mistake of having too many goals, not involving everyone […]
Let’s rejoin Rob’s Story from the previous post and get Rob’s perspective as they start to run the plays in the PlayBook. I was excited to see what could be and I could feel a sense of anticipation in the company as we started executing the plays in the PlayBook. For the first time I […]
This article is part of a larger series. Read the previous post. Let’s have Rob explain TeamPlay and what it did for them. One of the tools included in the PlayBook is called “TeamPlay”. The “TeamPlay” process is a key part of helping change happen, getting teams involved quickly, and creating some immediate wins. […]
Last month we talked about questions and why asking thinking questions are so important. Are you asking the right questions? I hope that you have worked to implement some of what was discussed into your daily activity. Remember, knowledge without implementation has no value. Gaining knowledge and then applying it to your life is what […]
Let’s pick up the story from Part Two with Rob as he explains what the Playbook looks like. The next phase Lead Engage Agency took us through was the development of Our Custom Playbook. They gathered all the information generated during the assessment phase and worked with us to develop a “Success Number”. I did […]
Let’s pick up from Part One on Rob’s story as he determines what to do next. Just as I was reaching this hopeless state and wondering what to do next, I received an email from Lead Engage Agency with the tag line, “Creating Great Teams that Generate Amazing Results”. The tagline peaked my interest and […]
Consider Rob, a first-generation business owner who has developed a $20M annual revenue business over the past 10 years. However, business has stagnated and he cannot seem to gain additional momentum even though he is working more hours than ever. Rob knew he needed to do something different, but is not sure what to do […]
WHY IS ASKING QUESTIONS SO IMPORTANT? Last month we talked about employee engagement and why it is so important. But how do you get your employees engaged? What are the techniques and method that are most effective at engaging your employees and bringing out their best? In this month of our Leadership Journal we will dive into […]
Have you ever asked yourself that question? Do you regularly ask questions? Do you immediately expect an answer? Do you think it’s important to ask questions? Does your company or organization need to… Jump start innovation? Develop more effective ways to do things? Prioritize development of the next significant breakthrough? Figure out how to more […]
Why is employee engagement important? What is in it for me? What do I need to do to improve it? Will it really improve my business results? In this newsletter we will give you insights into this important topic, explore what it means, and answer these questions. I hope to convince you that in fact […]
Mistakes are a part of life and a part of business. Instead of covering up a mistake in business, own it and see what happens! It's not as bad as you think.
Susan is a business owner who bought her business from her dad 10 years ago. Her business has been successful and has been profitable most years. However, she has not been able to achieve the growth she had hoped, is spending way too much time working, and does not have the balance in her life […]
We rejoin Susan as she explores the answer to this question…. See Part 1 of this series here: https://leadengageagency.com/why-is-employee-engagement-so-important-2/ The research on how employee needs and desires have changed was eye opening, scared the “shitake” out of me, and has really made me think. I went back to Ralph and told him what I found. […]
Welcome to Lead Engage Agency! We are dedicated to developing and equipping leaders to build and grow organizations through engagement of employees and celebration of success. After decades of experience in the automotive and transportation industry I have decided to direct my efforts in helping organizations become wildly successful. I have been part of organizations […]
Is your organization running on all cylinders? Did you meet your goals last year? Do you have a clear, simple and compelling reason for being? Do you have a well thought plan that you believe is the right plan? Does everyone in your organization understand the plan? Were your employees an integral part of developing […]
What is a Success Number? A Success Number gives everyone a target to work toward that will have the biggest impact on your organization. This Success Number clearly defines winning and must be achieved or nothing else matters. Your Success Number should be the one number that everyone will focus on. It needs to be […]
Running your company, calling the shots and making things happen has been your life and you have been very good at it. You are and should be very proud of what you have accomplished, but now it is time to step back, to step away, and determine what the next generation of your company looks […]
Running your company, calling the shots and making things happen has been your life and you have been very good at it. You are and should be very proud of what you have accomplished, but now it is time to step back, to step away, and determine what the next generation of your company looks […]
Running your company, calling the shots and making things happen has been your life and you have been very good at it. You are and should be very proud of what you have accomplished, but now it is time to step back, to step away, and determine what the next generation of your company looks […]
